Refund and Returns Policy

Thank you for shopping at Prospect List Building (https://prospectlist.store). We value your trust and aim to provide you with high-quality, verified business owner contact data. Please read our return and refund policy carefully before making a purchase.

1. Digital Product Nature

All of our products are digital goods — including business contact databases, mobile number lists, and email address lists — which are delivered electronically and are not eligible for physical return.

Because digital products are non-returnable by nature, we do not offer refunds once data has been delivered or accessed, except in limited circumstances (see below).

2. Eligibility for Refunds

You may request a refund only under the following conditions:

• You did not receive your product within the delivery window (usually within 12–24 hours).

• You received corrupted or unreadable files and we were unable to resolve the issue.

• You received a completely incorrect or irrelevant data set, and we could not provide a suitable replacement.

• Your request is made within 3 calendar days of the original purchase.

Note: We do not offer refunds for changes of mind, unsuitable targeting, or lack of campaign results.

3. How to Request a Refund

To initiate a refund request, please email us at:

📧 info@prospectlist.store
Include:

• Your full name

• Order ID / payment reference

• A clear explanation of the issue

• Screenshots or evidence (if applicable)

Our team will respond within 1–2 business days.

4. Refund Processing

If your refund is approved:

• It will be processed back to your original payment method within 5–7 business days.

• You will receive an email confirmation once processed.

5. Contact & Support

If you have any questions about this Return & Refund Policy, feel free to contact us:

📞 +1 747-228-3951
📧 info@prospectlist.store

We are committed to resolving any issues and helping you succeed with your B2B marketing goals.

6. Acceptance of This Policy

By purchasing from Prospect List Building, you acknowledge that you have read, understood, and agreed to our Return & Refund Policy.

7. Final Note

At ProspectList Store, we are committed to providing high-quality RediMate data and ensuring customer satisfaction. Before making a purchase, please review your selected data carefully, as our products are digital and non-returnable.

Refund Eligibility:

Refunds are only considered in cases of duplicate purchases, incorrect data delivery, or technical issues from our end.
Due to the nature of digital data, refunds are not applicable for buyer’s remorse or incorrect selections.
Any claims regarding inaccurate or outdated data must be supported with valid proof.
Return & Refund Process:

Contact our support team within 7 days of purchase.
Provide order details and a valid reason for your refund request.
Our team will verify your claim and respond within 3-5 business days.
If approved, refunds will be processed within 5-10 business days to the original payment method.
Important Notes:

Refund requests made after 7 days of purchase will not be considered.
We do not offer refunds for data that has already been downloaded, accessed, or used.
In case of technical issues, we will first attempt to resolve them before considering a refund.
By completing your purchase, you agree to our refund and return policy. If you have any questions, feel free to reach out to our support team—we’re here to help!